This website uses cookies so we can ensure that our pages will serve you as well as possible. If you continue without changing any settings, we will assume you accept the use of cookies on our website. Privacy Policy | Cookie Policy

What is the NPS score?

NPS is gathered from personally from all our staying guests every day during the checkout process. Minimum response rate of 65% is needed to calculate and establish the NPS score.
Generally NPS score over 55 is considered a very good result.

We believe NPS helps us:

  • to inspire and boost our personnel to deliver unforgettable guest experiences for all our guests
  • to follow whether we reach our objectives in service quality and the guest experience
  • to understand most important operational development areas from our guests’ point of view
  • to help us focusing our development actions to the right areas

BOOK THROUGH OUR WEBSITE AND ALWAYS GET THE BEST PRICE

  • Lowest price guaranteed
  • More flexible cancellation
  • Free WiFi
  • Welcoming drink
Special offers Book now